Rule Fatigue Isn’t Apathy: Rethinking Guest Education
Fri. 10 /9 10:15 AM 11:15 AM
Why guests don’t read rules, how to educate before arrival and at entry points, and how guest education impacts safety and liability. Guests aren’t ignoring rules out of apathy—they’re overwhelmed, distracted, and often receive information too late to act on it. This session rethinks guest education by exploring how to deliver clear, engaging messaging before arrival and at key entry points to improve awareness and compliance. Attendees will learn from trainers, operators, and marketing experts on practical strategies to reduce risk, strengthen safety outcomes, and minimize liability through more effective communication.
Operations/Safety
