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FAQs

FAQs2022-04-13T19:54:58-05:00
Where do I park at the convention center?2023-08-22T10:44:02-05:00

If you are driving or taking a ride share to the New Orleans Convention Center (MCCNO), please review the parking sections/pricing at: MCCNO parking

Parking can be reserved in advanced using ParkMobile.

How do I get from the airport to my hotel?2023-08-02T18:25:58-05:00

New Orleans is serviced by Louis Armstrong New Orleans International Airport (MSY), which is located roughly 16 miles from the Ernest N. Morial Convention Center (MCCNO). Ground transportation access and service are available outside of the lower level by baggage claim.

To get from the airport to the Hilton Riverside or other hotels located by the convention center, consider one of the following means of transportation:

Uber, Lyft & KreweCar. All services are available at the airport by using their respective app to find a nearby driver. The Ride Share pick up is located on the middle curb outside of Level 1 Baggage Claim at Zone 3.

Car rentals. The MSY Consolidated Rental Car Center is located at 600 Rental Boulevard, Kenner, LA 70062. You can connect to the MSY Rental Car Center by using the MSY Rental Car Lot Shuttle, which is located on Level 1 Baggage Claim, walk toward the long term parking garage which is adjacent to the terminal. Non-stop service is available to and from the rental car facility 24 hours a day, 7 days a week. Shuttles typically depart every 5 minutes from the terminal to the rental car facility. The shuttle takes approximately 15-20 minutes to drive from the terminal to the rental car facility.

Taxis. At Level 1 Baggage Claim, Door 7, taxicabs are available in the taxi loading zone on the arrival curb. Airport personnel are available to assist as needed. The average taxi price to hotels near the convention center is between $36-$40.

How much does it cost to register for the WWA Show as a park attendee?2023-08-02T11:40:45-05:00

Our most comprehensive and most popular package option is the Symposium Package. This package includes access to all breakout sessions that are held October 25th-27th, both days of the trade show on October 25th & 26th, lunches served on October 25th & 26th, a ticket to the Annual Reunion Party that will take place October 25th, entrance to both Keynote Sessions on October 26th and October 27th and entrance to the Opening General Session on October 25th. Please note: There will be optional workshops, certification courses and the annual golf tournament that take place on October 24, 2023. These optional events are available for a separate fee.

For members:

Symposium Package with Hotel Discount (reflects Early Bird discount and $100 price break for staying at the headquarters hotel): $599

Symposium Package (reflects Early Bird discount; this package would be selected if you stay somewhere other than the headquarters hotel): $699

For non-members:

Symposium Package with Hotel Discount (reflects Early Bird discount and $100 price break for staying at the headquarters hotel): $774*

Symposium Package (reflects Early Bird discount; this package would be selected if you stay somewhere other than the headquarters hotel): $874

For any attendee who wishes to bring their family along for the WWA Show, we offer a Spouse/Companion Package for $139 and a Child Package for $19.

*These prices will increase after the extended early bird date of August 18th, 2023.

If you have any questions about pricing or the package benefits, please contact Cathy Haggarty at +1-913-599-0300.

How might I obtain a receipt for my online registration?2023-08-02T11:52:14-05:00

If you registered online, you should have received a confirmation email to the address provided within a few minutes of completing your registration. This email contains a link that will take you back to your registration completion screen where a print icon button is located in the upper right area. If this printable receipt does not meet your needs or you are unable to locate the email, please contact Cathy Haggarty at cathy@waterparks.org for a duplicate receipt.

If you registered by phone, fax or mail, please contact Cathy Haggarty at cathy@waterparks.org for a duplicate receipt.

Why should I pre-register?2023-08-02T12:09:06-05:00

We highly recommend that you take the time to register today for two reasons.

First, by pre-registering, you’ll save yourself a lot of time when checking in for the WWA Show. All pre-registered attendees have a name badge and a bag of convention materials ready and waiting for them at the the WWA Registration Area, located in the Great Hall-Pre-Function area located within the Ernest N. Morial Conference Center (MCCNO). The convention center is attached to our headquarters hotel, Hilton New Orleans Riverside.

Most pre-con workshops and courses start at 9 a.m. on October 24th and 8:45 am on the rest of the days, so you’ll give yourself a little extra time on the first day if you can walk up and collect your convention materials before going into your first workshop or class.

Second, we offer substantial pricing discounts for registering before the WWA Show officially begins. We will offer an advanced price on our Symposium Package, which expires on October 23, 2023. Pricing will also go up onsite, so registering before the show saves you money.

I am not a WWA member. Can I attend the show?2022-09-20T14:15:29-05:00

You do not need to be a park member or supplier member of the World Waterpark Association in order to register for the show. However, you do have to be an active member of the waterpark industry in order to attend. The WWA Show is not open to the general public or those who are visitors of waterparks. This is an industry event available to those who own, operate, develop or supply products or services to the water leisure industry.

We encourage anyone registering for the WWA Show to consider becoming a member of the WWA because our year-long member benefits are great and we offer a substantial discount on our Symposium Package registration to our members. Also, membership covers the park facility, so joining the WWA will enable you and all your employees to register at the member rate.

Learn more about the benefits of becoming a park member here.

Is any transportation provided to events? Where do I go?2023-08-02T12:10:43-05:00

We will provide shuttle transportation to and from the Annual Golf Tournament on October 24th and the Annual Reunion Party at Generations Hall on October 25th.

For the Annual Golf Tournament, a shuttle will pick up at Hilton Riverside starting at 11:30 a.m. Additional hotel pick-up information can be found in the “Information for Golfers” email sent to players a few days before the event.

For the Annual Reunion Party at Generations Hall, shuttles will load starting at 7 p.m. at the front of Hilton Riverside. The shuttles will run continuously between the venue and the hotel until the end of the event.

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