Steve Miller is currently a Client Director for Jeff Ellis & Associates, Inc. (E&A). With over 30 years of experience in the aquatics industry and extensive aquatics related training, aquatic and facility risk management experience, he works with clients ranging from small municipalities to large waterpark resorts. He brings a wide breadth of training expertise in aquatic operations, facility inspections and safety, and leadership. He became an Instructor Trainer with E&A in 2003, continuing his involvement with the organization, including being a faculty member for the annual Ron Rhinehart International Safety School, until he began working for E&A in 2011. Miller started his waterpark career at Schlitterbahn Waterpark, working his way from lifeguard to operations manager from 1995 through 2002. During his time with Schlitterbahn, he was responsible for hiring and training 900+ lifeguard staff on an annual basis, as well as day to day operations of the facility. He then worked as operations manager for Mountain Creek Waterpark in New Jersey, helping to revitalize the park’s physical plant, employee morale, safety standards, and profitability. He returned Schlitterbahn, evetually taking the Director of Operations position at the Schlitterbahn waterpark on South Padre Island, Texas prior to moving to Wisconsin. With the move to Wisconsin he served as the Director of Aquatics for Great Wolf Lodge in Wisconsin Dells, WI for 4 years. In his role with Great Wolf Lodge, he was managed the 365-day operations for the 125,000 square foot indoor/outdoor waterpark. Miller is a Legacy Associate with Ellis & Associates, has been certified as an EMT, is a past member of the CMAHC Technical Review Committee, and is a NAARSO Certified Amusement Ride Inspector Level 1.
