Justin Brown is the Assistant Director of Aquatic Operations at Universal’s Volcano Bay Water Theme Park. In his role he is responsible for all operational aspects of the park’s 17 attractions and virtual line system. He leads a team of over 800 lifeguards and slide operators. Brown began his career at Universal Orlando Resort in the Water Quality and Environmental Affairs department where he served on the construction, commissioning, and opening team of Volcano Bay. Prior to joining the Universal Orlando Resort team, Brown was the Director of Aquatics at DelGrosso’s Park and Laguna Splash in Tipton, PA. In this role he was charged with the management of all waterpark operations including risk management and safety. While at DelGrosso’s and Laguna Splash, Brown led the largest park expansion project in the company’s history which included a new main entrance, wave pool, lazy river, and five new food venues with a flare of Italian theming. While earning his MBA at Penn State University, Brown served as the Coordinator of Aquatics at McCoy Natatorium. In this position he was responsible for all pool operations, special event coordination, and risk management procedures for the University’s aquatic center. Brown’s lifeguards from Penn State University have excelled on the national level, starring in various American Red Cross training materials and winning the collegiate Guard Wars competition in 2013. Brown is passionate about teaching and developing lifeguards, pool operators, and other aquatics personnel. He has an extensive background as a coach, instructor, and aquatics administrator at the municipal, non-profit, and higher education levels. He holds certifications as a Pool and Hot Tub Alliance Instructor, Emergency Medical Technician, and Lifeguard Instructor Trainer. Originally from Lancaster, Pennsylvania, Brown is a transplant to sunny Central Florida. He is an avid runner, golfer, and Penn State football fan.
