Justin Brown

Universal Orlando Resort

Senior Manager of Water Quality and Environmental Affairs

Justin Brown is the Senior Manager of Water Quality and Environmental Affairs at Universal Orlando Resort. He is responsible for all water quality operations within the Resort’s three theme parks including seventeen pools and attractions at Universal’s Volcano Bay™, three water attractions at Universal’s Islands of Adventure™ and dozens of fountains and interactive water features. Brown also oversees resort-wide aquatic weed control, storm water conveyance and hazardous waste disposal. He leads a team of skilled technicians and supervisors from a wide array of backgrounds including plumbing, electrical and industrial water treatment. Prior to joining the Universal Orlando Resort team, Brown was the Director of Aquatics at DelGrosso’s Park and Laguna Splash in Tipton, Pennsylvania. In this role he was charged with the management of all waterpark operations including guest arrival, aquatic risk management, park services and maintenance. While at DelGrosso’s and Laguna Splash, Brown led the company’s largest park expansion project in its 72 year history which included a new main entrance, wave pool, “lazy” river and five new food venues. While earning his MBA at Penn State University, Brown served as the Coordinator of Aquatics at McCoy Natatorium. In this position he was responsible for all pool operations, special event coordination and risk management procedures for the University’s aquatic center. Brown’s lifeguards from Penn State University have excelled on the national level, starring in various American Red Cross training materials and winning the collegiate Guard Wars competition in 2013. Brown is passionate about teaching and developing pool operators, lifeguards and other aquatics personnel. He has an extensive background as a coach, instructor and aquatics administrator at the municipal, non-profit and higher education levels. He holds certifications as a Pool & Hot Tub Alliance Instructor, Emergency Medical Technician and Lifeguard Instructor Trainer. Originally from Lancaster, Pennsylvania, Brown is a resident of Orlando, Florida. He is an avid road cyclist, runner and SCUBA diver.