This session will address some things that every senior staff member needs to know about safe operational and training practices.
Are you looking for ways to expand your industry connections? Would you like to check in with people who perform a similar role as yours at your park? During this open chat format, you’ll be able to connect with like-minded professionals who are working in a variety of roles and industry segments.
Visiting, supporting and auditing attractions around the world has opened up a ‘Pandora’s box’ of service excellence revelations, impacted by the culture and health of organizations and some of their management practices. Attractions know that Service Excellence should WOW guests, yet so many cannot see that current practices are CRASHING their chances of SMASHING SUPER […]
There so much benefit to gain from spending time networking and talking with your fellow waterpark attendees! During this open chat format, you’ll be able to connect with like-minded professionals who are working through the same challenges that you face and celebrating similar successes to yours.
Using excerpts from Simon Sinek’s, Start With Why, and Dale Carniege’s, How to Win Friends and Influence People, we will dive into generational differences, and people we work with and how we can get on the same page. How can we get the front line employees to buy in to a bigger purpose for the […]
Come listen to a panel of waterpark operators talk about what it takes to build and maintain a positive team culture even when things are tougher than they’ve ever been. This live session will help you get your virtual show day off with an inspirational start.
In this session, you’ll learn that delegation when executed correctly will propel both you and your organization forward. Learn what correct execution looks like and how to avoid some of the more common mistakes when reaching out for assistance. Finally, leave this session knowing that delegation is no longer considered a sign of weakness, but […]
Wrap up the last day of the WWA40 Virtual Show with a final chat session. This is the perfect time to make a few more new industry connections and walk away with some new ideas. During this open chat format, you’ll be able to connect with like-minded professionals who are working in parks of all […]