Education Tracks

Staying Safe In 2021: A Review Of Lifeguard And Facility Assessment Results


Aquatic operators want to know what they can be doing to make their facilities safer. This session will review American Red Cross Aquatic Examiner Service visits and loss control visits conducted by Counsilman-Hunsaker; and it will cover the top commonly missed areas for both on American Red Cross AES visits and loss control visits.  It […]

Bring Out Your Inner Customer Service Guru


Learn how to gain a better understanding of your customers and their needs; find out how to help your employees bring out their inner guru, create “never and always” statements for your employees and create an exceptional customer service experience within your facility.