Education Tracks

More session titles and descriptions added weekly, so check back often!

Creating A Successful Municipal Waterpark Using Our Mission Word: SAFE


This presentation will highlight successful practices that have created a profitable municipal waterpark without tax payer subsidies. Discover “SAFE” as a mission word: Safety, Affordable, Family, Entertainment. Everything begins and ends with safety. Affordability can be achieved by ensuring everyone can enjoy all aspects of the waterpark by making use of a portion of profits […]

Learn To Swim Accommodations: Autism Spectrum Swim Lessons


Partnering with Autism Speaks, the Folsom Aquatic Center has developed a basic Learn to Swim program to meet the needs of participants who are on the Autism Spectrum. During this session, we will discuss the importance of providing service, provide videos demonstrating lessons, share marketing that can be used to support this type of program […]

Chat with Committee Members – Education, Waterpark Resort and Marketing


Stop by the WWA Booth # and meet with WWA Committee leaders! They are looking forward to chatting with you on a variety of topics.

Have A Dwight In Your Office? Strategies For Dealing With A Difficult Co-Worker


Working with negative people can take a toll on both your sanity and health. You can vastly improve your own work environment and morale when you increase your ability to deal with the people at work. In this session, you will learn unique strategies that will help you build relationships with the negative people in […]

Latest In Sanitation Options – The Benefits, What To Choose And How To Maintain


Discover the costs and benefits of adding UV systems, and learn the recent MAHC rules and regulations related to UV systems. A panel of operators will present their system costs and budgeting strategies. Discussion will include maintenance requirements and maintenance costs. Green water purification options for your water will be reviewed along with its potential budget savings. Learn how parks produce chlorine and reduce […]

Strategies For Revitalizing Your Guest Service Culture


Are you getting the customer service results desired?  Is your customer service training reaching each of the four, now five generations that make up your staff? Are you looking to find new approaches to engage your staff so they will want to deliver the highest level of customer service?  If you answered yes, then this […]