This workshop is a practical guide for the first time waterpark operator or those new to management positions. Whether you are planning a public facility or your first waterpark commercial venture, this full day of exploring industry best practices with this panel of experienced waterpark professionals will prepare you for your first season or your […]
Full Day Option: Choose the full day option and enjoy both the Renovations and Innovations program described below. Full day participants will also enjoy a networking lunch. Tuition is $169 for the full day option and pre-registration is recommended as space is limited. Half Day Option: Choose the half day option and start off with […]
When an incident such as a death of an employee or a local/national event happens in the community, what can managers do to help get their team through it and refocus on the job at hand? Hear discussion on how the outside factors that operators and communities deal with on a daily basis can affect […]
This session will take a close look at the often confusing and complex world of the Americans With Disabilities Act as it applies to waterparks from both a legal and practical perspective. Learn what the law is and, more importantly, what it means to your operation and your facility. Additionally, waterpark operators will offer practical […]
A panel of experienced attorneys will guide you through a claim scenario that “goes south.” While most facilities operate safely, there are occasions when an injury occurs, and some claims can spiral in the wrong direction. Our panel will identify the crucial points to be navigated and provide guidance to prevent the claim from heading […]
Partnering with Autism Speaks, the Folsom Aquatic Center has developed a basic Learn to Swim program to meet the needs of participants who are on the Autism Spectrum. During this session, we will discuss the importance of providing service, provide videos demonstrating lessons, share marketing that can be used to support this type of program […]
Looking to learn more about a waterpark resort related topic that has not yet been covered elsewhere? Join your industry colleagues for an in-depth discussion of the unique issues affecting your operation. Why recreate the wheel when we can lean on each other to learn best practices? Hear how your peers are managing issues such as recruiting & […]
Working with negative people can take a toll on both your sanity and health. You can vastly improve your own work environment and morale when you increase your ability to deal with the people at work. In this session, you will learn unique strategies that will help you build relationships with the negative people in […]
Crises are becoming ever more common in our increasingly complex society, and stakeholder expectations of organizations facing crises are higher than ever. When a crisis occurs, your business and your reputation rely on your ability to properly assess the situation, respond immediately and stabilize your relationships with stakeholders. Chris Nelson, Americas crisis management lead for […]
