Education Tracks

More session titles and descriptions added weekly, so check back often!

WWA University: Ready, Set, Go! A Guide To Getting Started Workshop

10/7

This workshop is a practical guide for the first time waterpark operator or those new to management positions. Whether you are planning a public facility or your first waterpark commercial venture, this full day of exploring industry best practices with this panel of experienced waterpark professionals will prepare you for your first season or your […]

Waterpark Resort Roundtable

10/8

Looking to learn more about a waterpark resort-related topic that has not yet been covered elsewhere?  Join your industry colleagues for an in-depth discussion of the unique issues affecting your operation.  Why recreate the wheel when we can lean on each other to learn best practices?  Enjoy dynamic discussions and collaborate with industry leaders to gain further […]

When Bad Things Happen To Good Operators

10/9

Just because you’re a good waterpark operator, doesn’t mean you’re immune to the crazy guest, a power outage with 5,000 people in your park or the 3,000-person special event gone awry. This session will detail real-life incidents from operators across the country with lessons learned and, most importantly, preventative tips to minimize these types of […]

Keynote Session: Fully Staffed – Finding, Developing & Keeping Great People In Your Waterpark

10/9

Consider what many lifeguards, waterpark attendants, wait staff and park operations people have in common. They are the type of front-line employee that is in high demand, and in dangerously short supply. The list of unfilled positions has never been longer, and the rate of employee turnover in these types of positions has created an […]

Technology & Innovations Committee Meeting (Active Committee Members Only)

10/9

Smaller Park Meeting

10/9

Designed especially for smaller facilities, this old-fashioned town-hall meeting format encourages audience discussion of unique problems and solutions. Smaller park operators need to seemingly be masters of all trades and make a profit at the same time. Larger facilities have also expressed an appreciation for the open format discussion of issues and the exchange of […]

Put A Stop To Fraud & Theft

10/10

Ever notice a specific pattern of parties at your turnstiles with a high volume of online tickets? Maybe you’ve even seen repetitive bogus claims like “I spent over $200 on food in your park and someone threw it all away when I went to get napkins,” or cashiers that are repeatedly over/under on their tills. […]

Get Your Voice Heard – Tips On Doing Your Own Advocacy

10/10

Attendees will be provided real life examples of advocacy work done by two individuals on behalf of both individual companies and trade associations. During this session an overview of the layers of government that has the potential to affect the waterpark industry (legislative and regulatory) will be provided and participants will learn best practices to […]