Keynote Session: Creating A Customer Service Revolution

9:00am to 10:00am

Location: Fiesta 6

Become the brand people cannot live without by creating a customer service revolution. Learn how numerous companies have made customer service their biggest competitive advantage, are dominating their industries and are making their brand stand out in meaningful ways. During this insightful Keynote address by Jessica Bound, you’ll hear how you can help your employees have a better understanding of the customer, both external and internal, and how you can create compassion and empathy for all customers within your entire team.This Keynote Session is included in the Symposium Package.

This Keynote Session is sponsored by IALDA and WhiteWater.