Join us for our 45th Annual Trade Show at Disney’s Coronado Springs Resort!
The World Waterpark Association’s 45th Annual Symposium & Trade Show, will take place at Disney’s Coronado Springs Resort at the Walt Disney World® Resort, Orlando, Florida, U.S.A.
Saturday, October 18
8:00 AM-
6:00 PM
8:30 AM-
6:30 PM
Aquatic Facility Operator (AFO) Certification Course (Day 1 of 2)
This 2-day program is presented in conjunction with the National Recreation and Park Association (NRPA).
Operations/Maintenance
Bob Bradley
8:30 AM-
6:30 PM
Certified Pool Operator (CPO) Certification Course (Day 1 of 2)
The Pool & Hot Tub Alliance's two-day workshop is designed to provide the knowledge necessary to operate and manage public pools and spas….
Operations/Safety
Training/Staff Development
Lee Hovis
10:00 AM-
7:00 PM
Ellis & Associates Lifeguard Instructor Licensing Program (Day 1 of 3)
Off-Site
Sunday, October 19
8:00 AM-
6:00 PM
8:30 AM-
6:30 PM
Certified Pool Operator (CPO) Certification Course (Day 2 of 2 & Blended Course)
For Day 1 of 2 In-Person CPO® Certification course information, click here.
Operations/Safety
Training/Staff Development
Lee Hovis
8:30 AM-
6:30 PM
9:00 AM-
9:00 PM
Monday, October 20
9:00 AM-
7:00 PM
9:00 AM-
5:00 PM
WWA University: Waterpark Design, Development & Expansion Workshop
9:00 AM-
5:00 PM
9:00 AM-
5:00 PM
WWA University: Waterpark Maintenance School
The WWA University: Waterpark Maintenance Workshop will feature top industry experts presenting topics designed to help waterpark operators improve their maintenance programs….
Operations/Maintenance
Cody Butcher
11:30 AM-
6:00 PM
12:00 PM-
1:00 PM
Tuesday, October 21
7:45 AM-
8:30 AM
8:45 AM-
9:45 AM
8:45 AM-
9:45 AM
8:45 AM-
9:45 AM
Pricing Strategies For Immediate Revenue Boosts
Mark Moore
8:45 AM-
9:45 AM
8:45 AM-
9:45 AM
Defending Your Park Against Social Media Takeovers
Todd Andrus
John Pham
Dawn Priebe
8:45 AM-
9:45 AM
10:00 AM-
11:15 AM
Next-Gen Waterparks: Redefining The Experience With Technology, Innovation, And Design
Roger Currie
Nicholas Neuman
10:00 AM-
11:15 AM
MAUI: Menu Analytics For Uncovering Insights Into Smarter F&B Decisions
Rewel Maldonado
Brian Piasecki
Jeremy Sherman
10:00 AM-
11:15 AM
Train Like A Pro By Turning Team Training Into A Performance
Johnny Blevins
10:00 AM-
11:15 AM
Riding The Wave To Record Group Sales Revenue
Nikki Bounds
Tiffany Watts
10:00 AM-
11:15 AM
Harnessing Emotional Intelligence To Become A Better Leader
Sonia Munoz
John Roche
11:30 AM-
12:30 PM
12:30 PM-
2:30 PM
12:30 PM-
6:30 PM
3:00 PM-
4:00 PM
4:00 PM-
5:00 PM
5:00 PM-
6:00 PM
Wednesday, October 22
7:30 AM-
8:30 AM
8:45 AM-
9:45 AM
8:45 AM-
9:45 AM
Measure Success With F&B Financial Metrics And KPIs
Seth Lawrence
Andrew McDonald
David Thompson
8:45 AM-
9:45 AM
8:45 AM-
9:45 AM
Everything I Re-Learned Doing Mouth-To-Mouth CPR
George Panton
Justin Sempsrott, MD
8:45 AM-
9:45 AM
The Greatest Show on Earth…Again: Reigniting the Passion for Guest Service
Justin Brown
Richard Coleman
Colin Franklin
8:45 AM-
9:45 AM
Building Personalized Guest Experiences At Modern Waterparks
Jimmy Holmes
Mark Moore
Jackie Williams
9:00 AM-
9:30 AM
10:00 AM-
11:00 AM
11:00 AM-
3:30 PM
11:15 AM-
12:00 PM
11:15 AM-
12:00 PM
11:30 AM-
12:15 PM
12:00 PM-
2:00 PM
1:15 PM-
2:00 PM
2:15 PM-
3:00 PM
2:15 PM-
3:00 PM
3:30 PM-
4:45 PM
3:30 PM-
4:45 PM
Strategies For Developing A Leadership Pipeline
Daniel Nguyen
Cole Patterson
3:30 PM-
4:45 PM
3:30 PM-
4:45 PM
3:30 PM-
4:45 PM
Partnership Strategies for Waterparks, Schools And Universities
Ryan Forson
Ken Handler
Kathleen Wright
3:30 PM-
4:45 PM
5:00 PM-
6:00 PM
5:00 PM-
6:00 PM
5:00 PM-
6:00 PM
Demystifying Technology Implementation And Data Usage In Waterparks
Evan Barnett
Franceen Gonzales
Aaron Mendelson
5:00 PM-
6:00 PM
Big Trends For Small Waterparks
Andi Bethard
Brittany Brennan
Wendy Rosales
5:00 PM-
6:00 PM
5:00 PM-
6:00 PM
Thursday, October 23
8:00 AM-
8:45 AM
9:00 AM-
5:00 PM
WWA Advanced Water Quality Certificate Course
Waterparks place a very high workload on most all of the water treatment systems including water collection, re-circulation, filtration, chemical control and chemical feed that demands …
Operations/Maintenance
Rich Young
9:00 AM-
10:00 AM
Smaller Park Meeting
Designed especially for smaller facilities, this old-fashioned town-hall meeting format encourages audience discussion of unique problems and solutions….
Management/General Administration
Judith Leblein Josephs
Stephen Sims
9:00 AM-
10:00 AM
9:00 AM-
10:00 AM
Spotting And Sealing Gaps In Your Waterpark Marketing Strategy
Eric Fluet
10:15 AM-
11:15 AM
10:15 AM-
11:15 AM
11:30 AM-
12:30 PM
Off-Season Utilization For Seasonal Parks
LaRue Cooper
Susan Kruizinga
Fran Sanchez
11:30 AM-
12:30 PM