FAQs

FAQs2022-04-13T19:54:58-05:00
What is your refund policy for park registrants?2025-02-05T07:04:08-06:00

An attendee may cancel their park registration and request a registration refund in writing by the end of the business day on Friday, October 17, 2025; all cancelled registrations will incur a $25 administrative fee per registrant. No refunds will be issued if requested after October 17, 2025. All refunds will be processed within 30 days of cancellation using the form of payment used to register.

Requesters may submit cancellation/refund requests to Cathy Haggarty, via the following:
Email: cathy@waterparks.org
Fax: 913-553-4313

How do I get from the airport to my hotel?2025-06-03T14:32:22-05:00

Orlando International Airport (MCO) is about 30 minutes from the WWA Headquarter Hotel, Disney’s Coronado Springs Resort. Ground transportation access and service are available at Terminal A, B & C.

To get from the airport to Disney’s Coronado Springs Resort or other local hotels, consider one of the following means of transportation:

Ride Share. All ride share companies services are available at the airport by using their respective app to find a nearby driver.  In Terminal A, Ride Share pickup is located at the Departures Curb on Level 3 from 9:00 am-2:00 am.  In Terminal B, Ride Share pickup is located at the Departures Curb on Level 3 from 9:00 am-2:00 am.  In Terminal C, Ride Share pickup is located at the Arrivals Curb on Level 6.  The average Ride Share to Disney Resorts Area range between $45-$78.
Car rentals. There are several Car rental companies inside the Orlando International Airport (MCO) or by taking a free shuttle bus to the off-airport rental locations.  Pick-Up location are in Terminal A & B (Level R1 or R2) and in Terminal C located in Parking C-1.   You can view which car rental company you wish to rent from and their location by this link: https://flymco.com/rental-cars/ 
Mears Connect Airport Shuttle.  The Means Connect is a shared ride shuttle transportation services utilizing motorcoach busses to/from MCO and your hotel.  After collecting your luggage, proceed to Mears Connect check in locations for you bus assignment:  Terminal B (Level 1) on the Ground Transportation Curb in Bus slots B42-B48.  In Terminal C (Level1) on the Ground Transportation Curb.  A standard service round trip ride will cost about $34/person.  It is recommended that you book in advance: https://www.mearsconnect.com
Taxis. are located at all 3 terminals.  Terminal A located on the Ground Transportation Curb (Level 1) between spaces A22-A25; Terminal B located on the Ground Transportation Curb (Level 1) between spaces B30-B54 and Terminal C on the Arrivals Curb (Level 6). Airport personnel are available to assist as needed. The average taxi price to Disney Resorts Area is between $52-$68.
How much does it cost to register for the WWA Show as a park attendee?2025-05-29T09:36:16-05:00

Our most comprehensive and most popular package option is the Symposium Package. This package includes access to all breakout sessions that are held October 21-23, both days of the trade show on October 21 & 22, lunches served on the trade show floor on October 21 & 22, entrance to the Opening General Session on October 21st, a ticket to the Annual Reunion Party that will take place October 21st, entrance to both Keynote Sessions on October 22nd and October 23rd . Please note: There will be optional workshops, certification courses and the annual golf tournament that take place on October 20, 2025. These optional events are available for a separate fee.

For members:

Symposium Package with Hotel Discount (reflects Early Bird discount and $100 price break for staying at the headquarters hotel): $649* 

Symposium Package (reflects Early Bird discount; this package would be selected if you stay somewhere other than the headquarters hotel): $749* 

For non-members:

Symposium Package with Hotel Discount (reflects Early Bird discount and $100 price break for staying at the headquarters hotel): $824*

Symposium Package (reflects Early Bird discount; this package would be selected if you stay somewhere other than the headquarters hotel): $924* 

For any attendee who wishes to bring their family along for the WWA Show, we offer a Spouse/Companion Package for $139 and a Child Package for $19.

*The prices above are from our 2025 Symposium & Trade Show.   

*These prices will increase after the early bird date of August 22, 2025.

If you have any questions about pricing or the package benefits, please contact Cathy Haggarty at +1-913-599-0300.

What are the registration hours for onsite registration?2025-02-05T06:59:25-06:00

The WWA Registration Area will be open during the following hours:

Monday, October 20, 7:30 a.m. to 5:00 p.m.

Tuesday, October 21, 8:00 a.m. to 6:30 p.m.

Wednesday, October 22, 8:00 a.m. to 6:00 p.m.

Thursday, October 23, 8:00 a.m. to 12:30 p.m.

You may register onsite, add a workshop or pick up your name badge and other convention materials at the WWA Registration Area, located in Disney’s Coronado Springs Convention Center.

The physical address for Disney’s Coronado Springs Resort is 1000 W. Buena Visa Drive, Lake Buena Vista, Florida 32830.

How might I obtain a receipt for my online registration?2023-08-02T11:52:14-05:00

If you registered online, you should have received a confirmation email to the address provided within a few minutes of completing your registration. This email contains a link that will take you back to your registration completion screen where a print icon button is located in the upper right area. If this printable receipt does not meet your needs or you are unable to locate the email, please contact Cathy Haggarty at cathy@waterparks.org for a duplicate receipt.

If you registered by phone, fax or mail, please contact Cathy Haggarty at cathy@waterparks.org for a duplicate receipt.

Why should I pre-register?2025-02-05T07:09:13-06:00

We highly recommend that you take the time to register today for two reasons.

First, by pre-registering, you’ll save yourself a lot of time when checking in for the WWA Show. All pre-registered attendees have a name badge and a bag of convention materials ready and waiting for them at the the WWA Registration Area, located at Disney’s Coronado Springs Convention Center  in Lake Buena Visa, Florida, U.S.A.

Most pre-con workshops and courses start at 9 a.m. on October 20th and 8:45 am on the rest of the days, so you’ll give yourself a little extra time on the first day if you can walk up and collect your convention materials before going into your first workshop or class.

Second, we offer substantial pricing discounts for registering before the WWA Show officially begins. We offer an early bird pricing on our Symposium Package, which expires on August 1, 2025  and an advanced price which expires on October 17, 2025. Pricing will go up onsite, so registering before the show saves you money.

I am not a WWA member. Can I attend the show?2025-02-05T07:11:09-06:00

You do not need to be a park member or supplier member of the World Waterpark Association in order to register for the show. However, you do have to be an active member of the waterpark industry in order to attend. The WWA Show is not open to the general public or those who are visitors of waterparks. This is an industry event available to those who own, operate, develop or supply products or services to the water leisure industry.

We encourage anyone registering for the WWA Show to consider becoming a member of the WWA because our year-long member benefits are great and we offer a substantial discount on our Symposium Package registration to our members. Also, membership covers the park facility, so joining the WWA will enable you and all your employees to register at the member rate.

Learn more about the benefits of becoming a park member here.

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