Mark Dukes

The Walt Disney Company

General Manager

Mark joined The Walt Disney Company in 1996 as the General Manager of merchandise for Disney’s Hollywood Studios (formerly Disney-MGM Studios) at Walt Disney World® Resort. For the next 12 years, he served as General Manager of merchandise at several locations including Magic Kingdom® Park; Disney Cruise Line®; Walt Disney World® Resort Hotels; and Disney Springs® (formerly Downtown Disney). In 2008, Mark moved to ESPN Wide World of Sports (formerly Disney’s Wide World of Sports) as the General Manager. In this role, he had oversight for all operations at the sports complex, as well as run Disney and Walt Disney World® Golf operations. After several years with ESPN Wide World of Sports, Mark returned to Disney Springs, becoming the Director of Business Relations in 2014. During his time as Director, he was the communications and operations liaison for all existing and future third-party tenants as the property went through its largest expansion in history. In late 2015, Mark transitioned to his current position, General Manager of Disney’s Water Parks and Disney’s Miniature Golf. This role includes responsibilities for Disney’s Typhoon Lagoon Water Park, Disney’s Blizzard Beach Water Park, Disney’s Winter Summerland Miniature Golf and Disney’s Fantasia Gardens Miniature Golf, as well as Mickey’s Retreat, the Cast Member-exclusive recreation area located a few miles from Walt Disney World® Resort. Prior to joining The Walt Disney Company, Mark worked for Foot Locker, Inc., for 15 years. He started as a store manager and progressed to the position of Southeast Regional Vice President, where he was responsible for 200 stores, producing $250M in sales. Mark currently serves on the board of directors for Experience Kissimmee and Boys & Girls Club of Central Florida.