Juan Richards is the West Coast Client Manager for Jeff Ellis & Associates, Inc. Juan has been in the Theme Park/Waterpark industry for over 20 years. Juan works closely with over 250 municipalities, corporate and private waterparks, and water resorts throughout the US and in various countries abroad, in the evaluation and implementation of Standard Operating Procedures. Juan has led or assisted with conducting and administering countless International Lifeguard Training Program® (ILTP®) courses and instructor courses over the past 15 years. He has contributed to textbooks published by Jeff Ellis & Associates, Inc. and has provided articles for a variety of industry publications. Juan currently provides oversight of E&A’s Auditing program, Instructor Training, and the Annual Ron Rhinehart International Aquatic Safety School, held every January in Phoenix, Arizona. He is also an active participant in IAAPA & WWA. Beginning his career in 1997, Juan began working at Walt Disney World’s Blizzard Beach and Typhoon Lagoon along with Disney’s Wilderness Lodge. Juan was also a recipient of Disney’s Partners in Excellence Lifetime Achievement Award in 1999. This is Walt Disney World’s most prestigious employee honor. After his time at Disney, Juan moved West to work for Palace Entertainment with stops along the way at Raging Waters, San Jose, Sacramento, and Los Angeles. During that time he served in the roles of Operations Directior, Assistant General Manager and General Manager. Juan has worked with various organizations in California since his move there including but not limited to: Cal-Dosh, CPRS, and Local / State Health Departments. Juan currently resides in Sacramento, California.