Wednesday, October 9

When Bad Things Happen To Good Operators

8:45am to 9:45am

Location: Yucatan

Just because you’re a good waterpark operator, doesn’t mean you’re immune to the crazy guest, a power outage with 5,000 people in your park or the 3,000-person special event gone awry. This session will detail real-life incidents from operators across the country with lessons learned and, most importantly, preventative tips to minimize these types of situations and ensure your team is well-prepared in the event they do happen.