When an incident such as a death of an employee or a local/national event happens in the community, what can managers do to help get their team through it and refocus on the job at hand? Hear discussion on how the outside factors that operators and communities deal with on a daily basis can affect their employees and businesses. Explore cognitive thought-process training, which results in positive emotional and physical outcomes for employees in the work place. Discover warning signs to look for in your employees from a mental health perspective. Learn applicable takeaways that can be applied to any operation in creating an effective communication process between leadership and front line staff members, and how to deal with staff members in several capacities, including coaching and disciplinary issues. This training is interactive and uses short videos for examples.