What are the order of events and activities that should happen immediately after a critical incident at your facility? The event might vary but the immediate steps taken are very similar. We will discuss and create a game plan for you to follow in those crucial minutes, hours and days after one of the worst phone calls of your career. In this session, you’ll learn how to identify the critical path needed following a high level emergent incident at their facility. We’ll discuss short-term and long-term strategies for successful management of the incident, and we’ll share successes and failures with other attendees.