Better Outcomes With Improved Incident Management And Reporting
Thu. 10 /6 3:30 PM 4:45 PM
Learn proven practices to adopt into your incident reporting and guest interaction processes that will help improve guest experience and help mitigate potential legal damages and recover the guest experience. Hear how what your staff says – or doesn’t say – during and after an incident can help save your park money. Discover best practices for handling incidents regardless of who may have been at fault.